baje9 Terms and Conditions
Please read these terms carefully before using our platform — they define your rights and responsibilities.
1. Introduction and Applicability
These terms and conditions ("Terms") form a legal agreement between baje9 ("Platform", "we", "us") and its users ("you", "member"). By using the baje9.bar website and related services, you are considered to have accepted all the terms set out below.
These terms apply to residents of Bangladesh. Our platform is intended only for individuals aged 21 (twenty-one) years or older. Minors are not permitted to register an account or play under any circumstances.
2. Account Registration and Eligibility
2.1 Registration Eligibility
To open an account at baje9, the following conditions must be met:
- You must be at least 21 years old.
- You are of sound mind and are creating an account of your own free will.
- You are not a resident of any jurisdiction where online gaming is legally prohibited.
- Each person is only permitted one account.
2.2 Providing Accurate Information
You must provide accurate, complete, and up-to-date information at the time of registration. baje9 reserves the right to suspend or cancel an account if false or misleading information is provided. We may request additional documents for identity verification when needed.
2.3 Account Security
Keeping your username and password confidential is entirely your responsibility. Do not allow anyone else to use your account. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately.
3. Deposits and Withdrawals
3.1 Deposit Rules
The minimum deposit at baje9 is ৳300. We support the following payment methods:
- bKash — Mobile banking service
- Nagad — Postal department digital financial service
- Rocket — Dutch-Bangla Bank mobile wallet
- Upay — Mobile financial service
Once a deposit is completed, it is generally added to your account instantly. If there is any delay, please contact the support team.
3.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to the same payment method used for the deposit.
3.3 Transaction Security
All financial transactions are secured through SSL encryption. We do not disclose your financial information to third parties. We reserve the right to temporarily suspend an account if suspicious financial activity is detected.
4. Bonuses and Promotions
4.1 Welcome Bonus
New members will receive a 100% bonus on their first deposit, up to ৳20,000. For example:
- ৳1,000 deposit → ৳1,000 bonus → total balance ৳2,000
- ৳42,000 deposit → ৳20,000 bonus → total balance ৳62,000
4.2 Wagering Requirements
To withdraw the welcome bonus, the wagering requirement must be met. The wagering requirement is 10 times the bonus amount — calculated on the bonus amount only, not the combined total of deposit and bonus.
4.3 General Bonus Terms
- A bonus can only be claimed once.
- Claiming bonuses using multiple accounts is strictly prohibited.
- If any misuse of bonuses is detected, the bonus will be cancelled.
- baje9 reserves the right to modify or cancel any promotion.
- Each promotion may have its own specific terms, which will be detailed on the promotion page.
5. VIP Program
baje9's VIP program has three tiers. Members can move up to higher tiers through regular play:
- Bronze: Up to 0.3% weekly cashback.
- Silver: Up to 0.7% weekly cashback and additional benefits.
- Gold: Up to 1.0% weekly cashback and premium benefits.
VIP benefits apply only for the period during which a member remains active. Tier status may be re-evaluated after a long period of inactivity.
6. Prohibited Activities
Any of the following activities are strictly prohibited and may result in account termination:
6.1 Fraud and Manipulation
- Playing games using software, bots, or automated tools.
- Colluding with other players to earn bonuses or rewards.
- Exploiting system vulnerabilities or bugs.
- Operating multiple accounts for the same person.
6.2 Money Laundering
Using the platform for the purpose of illegal money laundering is strictly prohibited. baje9 reserves the right to report suspicious financial activity to the relevant authorities.
6.3 Other Prohibited Conduct
- Harassing or behaving offensively toward other members.
- Operating an account under a false identity.
- Unauthorized use of baje9's intellectual property.
7. Gaming Rules
7.1 Fair Play
baje9 is committed to ensuring a fair play environment. All games are tested and provide impartial results. If a technical error occurs affecting a game outcome, baje9 reserves the right to cancel the relevant round or correct the result.
7.2 Betting Limits
Each game has its own minimum and maximum betting limits, which are displayed in the game interface. Members may only place bets within those limits.
7.3 Technical Issues
baje9 is not responsible for game interruptions caused by internet disconnection or technical errors. However, we always try to resolve issues as quickly as possible.
8. Responsible Gaming
baje9 prioritizes responsible gaming. We believe entertainment should be healthy and safe.
- Set your own spending limits and stick to them.
- You can apply a temporary break or self-exclusion to your account at any time.
- If you notice signs of gaming addiction, please contact our support team.
- It is your responsibility to prevent minors from accessing your account.
To learn more about responsible gaming, please visit our Responsible Gaming page.
9. Privacy and Data Protection
We take the protection of your personal information very seriously. Full details on how your data is collected, used, and kept secure can be found in our Privacy Policy. The key principles are:
- Your information is not sold to third parties.
- All data is secured through SSL encryption.
- Anonymized statistics may be used to improve our services.
- You may request to review or delete your information at any time.
10. Dispute Resolution
10.1 Filing a Complaint
If you are dissatisfied with anything, please contact our support team first. We provide 24/7 support in Bengali and English via live chat and email. Support email: [email protected]
10.2 Resolution Process
After receiving a complaint, we will investigate and try to respond within a reasonable time. If the matter cannot be resolved through the support team, it will be reviewed at a higher level.
10.3 Final Decision
In any dispute relating to game results, bonuses, or transactions, baje9's decision will be considered final unless a technical error is proven.
11. Account Suspension and Termination
baje9 reserves the right to suspend or permanently terminate any account in the following circumstances:
- Violation of any provision of these terms and conditions.
- Failure to verify identity or providing false information.
- Evidence of fraud or manipulation.
- Financial irregularities or suspicious transactions.
- Extended inactivity (detailed policy available from the support team).
In the event of account termination, any remaining balance (excluding bonuses) will be returned if it is valid.
12. Limitation of Liability
baje9 is not responsible for the following:
- If a game is interrupted due to internet connection issues.
- Technical issues with third-party payment services.
- Unexpected circumstances (force majeure) beyond our control.
- Issues arising from your device or software.
However, we commit to resolving all technical issues as quickly as reasonably possible.
13. Copyright & Intellectual Property
All content on the baje9 website — logos, designs, text, graphics, software, and other materials — is protected under baje9's copyright. Reproducing, distributing, or using these without permission is strictly prohibited.
The copyright for game content is retained by the respective game developers (such as Pragmatic Play, JILI, PG Soft, Spribe, Evolution Gaming, and others).
14. Changes to Terms
baje9 reserves the right to change, amend, or update these terms at any time. In the case of any significant changes, we will endeavour to notify members through the platform.
Continuing to use the platform after any changes will be considered as your acceptance of the revised terms. It is therefore important for you to visit this page from time to time.
15. Contact & Support
If you have any questions or concerns about these terms or our services, please contact our support team:
- Live Chat: Available 24/7, in Bengali and English
- Email: [email protected]
We try to respond in the shortest possible time. For more general questions, visit our FAQ page.